This article introduces Lion Air's Baggage, Fare Rules, Seats, Terminals, Customer Service and other informations.
Update Time: 201609
Lion Air Group
Lion Air is an Indonesian Low Cost Carrier based in Jakarta. The airline operates in 79 destinations such as Indonesia, Singapore, Malaysia, Vietnam and Saudi Arabia, as well as charter routes to China and Hong Kong. Iy currently supports 36 cities and operates up to 226 flights daily. Its subsidiaries are Malindo Air(FSC), Batik Air(FSC), Wings Air(LCC), and Thai Lion Air(LCC) each operates different region's short haul flights.
- IATA: JT
- Main Hub: CGK
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Ticket Prices │ Carry-on Baggage │Checked Baggage │ Seats │ Useful Links
Lion Air Route Map
More Route Map
Fare Types
Free checked baggage quota differ for each route, below are for KUL-CGK:
- Promo
- Includes 7KG of carry-on baggage
- Economic
- Includes 7KG of carry-on baggage and 20KG of checked baggage
- Business
- Includes 7KG of carry-on baggage and 30KG of checked baggage
Date/Time/Route/Name Chang or Refund and specific rules need to contact airline's customer service
Ticket Prices
- Displaying: ticket prices include taxes and service fees
- Taxes: Varied for different government and airport
- Service Fees: Differ for each airline (eg. Lion Air / Malindo Air)
Carry-On Baggage Rules
- Pieces: 1 small personal item + 1 carry-on bag per person
- Dimensions: 40 x 30 x 20 cm
- Weight: 7 KG
MoreBaggage Rules
Checked Baggage Rules
- Pricing: According to fare types, vary for routes. Overweight are calculated per 1KG, rates vary
- Purchase Timing: Purchase according to fare types during the booking process
- Pieces: 1
- Dimensions: No Restrictions
- Weight: 20 KG
- Example: KUL-CGK
15 KG: -
20 KG: Price included for Economy Class
25 KG: -
30 KG: Price included for Business Class
35 KG: -
40 KG: -
More about Lion Air's Baggage Rules
Seat Options 3-3
Pitch: 81.28 ~ 96.52 cm
Width: 43.18 ~ 53.34 cm
Add Ons
- Flight + Hotel Package
- Travel Insurance
Information Needed for Booking
- Passport
- Credit card and billing address
Online Check-In
Airport Check In
- Domestic: Counter opens 2 hours and closes 30 minutes before departure time.
- International: Counter opens 2.5 hours and closes 45 minutes before departure time.
- Please be at the boarding gate at least 15 minutes before departure.
Customer Services
Call Center Numbers
(+6280) 4177 8899
(+6221) 6379 8000
(+65) 6339 1922 (Singapore)
(+60) 03-7841 5333 (Malaysia)
Customer Care
Phone: (+6221) 6379 8000 ext 0
Fax : (+6221) 633 5669
Email: customercare@lionair.co.id
Online Customer Service