VanillaAir Taiwan
This article introduces Vanilla Air's Baggage, Fare Rules, Seats, Terminals, Customer Service and other informations.
Last Updated:201609

Vanilla Air

Vanilla Air is a Japanese Low Cost Carrier, wholly owned by All Nippon Airways(ANA).

  • IATA: JW
  • First Launched: 2013/12
  • Main Hub: NRT

Jump to
Ticket Prices │ Carry-on Baggage │Checked Baggage │ Seat Options │ FAQ │ Insider's Tip

Vanilla Route Map

Route Map
More Vanilla route information
More Vanilla flight schedules

Fare Types

Fare Types

  • Campaign (limited tickets on sale)
    • Includes 10KG of carry-on baggage, seat selection and checked baggage available with additional fees, flight/date change and refund not allowed.
  • Simple
    • Includes 10KG of carry-on baggage, seat selection/checked baggage/flight and date change with additional fees, refund allowed.
  • Inclusive
    • Includes 10KG of carry-on baggage, 20KG of checked baggage, date/flight change, Relax seat selection, and refund with additional fees.

Ticket Prices

  • Displaying: Ticket prices only, not including service fees and taxes.
  • Taxes: Varied for different government and airport.
  • Service Fees: Processing fee is JPY 600 per segment.

Carry-on Baggage Rules

Baggage

  • Pieces: 1 carry-on + 1 personal item
  • Dimensions: 56 x 36 x 23 cm, the total must not exceed 115 cm
  • Weight: 10KG

Checked Baggage Rules

  • Pricing Scale: Charged by weight, fees vary between routes, excess baggage are charge by KG.
  • Purchase Timing: During Booking Process > Manage Booking > Airport Counters.
    Processing Fees for adding baggage JPY 2000
  • Pieces: Unlimited
  • Dimensions: The total of L x W x H must not exceed 203cm, single side may not exceed 120cm.
  • Weight: Fees vary for different routes, each piece must not exceed 32KG, purchase options ranges from 20KG to 100KG.

More Vanilla checked baggage rules.

Seat Options 3-3

Seat Map

  • Pitch: 74.93 cm
  • Width: 43.94 cm
  • Row 11,12, last row seat can't recline.
    Seat selection fees vary between different routes, however it's always the cheapest to select the seat during booking process, afterwards a processing fee will be added, JPY 2000 for airport counters and JPY 1000 for contact center.

Add Ons

  • In-Flight Meals
  • NRT to Tokyo Skyliner shuttle service

Information Needed for Booking

  • Passport Information
  • Contact address, phone, and email
  • Credit card information

Online Services

  • Oversize Baggage may be purchased during the initial booking process.

Online Check-in

  • Only Japanese domestic flights may check in 48 to 2 hours before the departure time, and bring boarding pass at home.

Airport Check-in

  • Only Japanese domestic flights may check in at the kiosk 50 minutes before the departure time.
  • International passengers need to check in at the counter 50 minutes before the departure time.
  • Please be at the boarding 20 minutes before the departure time.
  • More Airport counter & How to get there

FAQ

  • FAQ
  • Outside food and drinks not allowed on the plane.

Customer Services

Phone: +886-070-1010-3857
Hours: Mon.-Fri. 10:00-19:00 (GMT+9)
Contact Us

Useful Links

Insider's Tip

Purchasing the Skyliner ticket on board would be cheaper than buying them at the station.

A Simple Click,
365-Prices Revealed on One Chart.

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